Please review the refund policy for your return prior to submitting your return request.
To request a refund, please do the following:
- Log into your MyIIA Portal using your IIA credentials.
- Select My Transactions and then click on Orders.
- Select the order that you want to return and press on Return Item(s). Please note that if your order is not eligible for a refund, the Return Item(s) option will not show.
- Select the quantity to return.
- Select the return reason and please leave a comment stating why you are requesting a refund.
- Submit the return request.
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