How do I request a refund?

Modified on Thu, Sep 26 at 4:43 PM

Please review the refund policy for your return prior to submitting your return request.

To request a refund, please do the following:

  1. Log into your MyIIA Portal using your IIA credentials.
  2. Select My Transactions and then click on Orders.
  3. Select the order that you want to return and press on Return Item(s). Please note that if your order is not eligible for a refund, the Return Item(s) option will not show.
  4. Select the quantity to return.
  5. Select the return reason and please leave a comment stating why you are requesting a refund.
  6. Submit the return request.

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